Purchase and delivery
The price, currency and any applicable tax are shown before payment in Stripe Checkout. Payment is for a licence to use the identified Mac software, not ownership of its source code or intellectual property. A successful purchase provides access to the applicable notarized installer.
Digital delivery and cancellation
At checkout you ask us to make the download available immediately and acknowledge that, where the law permits, the right to cancel may end once downloading begins. This does not affect rights that cannot legally be excluded, including remedies for faulty or misdescribed digital content. If you have not downloaded the software and want to cancel, contact support promptly.
Licence
The Remote Rat licence is personal, non-exclusive and non-transferable and may be activated on up to three Macs for the purchaser's own use. Each installation requires online activation and periodic access refresh. Monthly subscriptions cost £0.99 for the first seven days, then renew automatically at £5.99 per month. The introductory week is available once per customer. Annual subscriptions cost £40 immediately and renew annually at £40. Cancel through your account link before renewal to avoid the next charge. Access continues through the paid period. Renewing monthly and annual access can tolerate up to seven additional days offline; this allowance does not apply to the introductory week or a cancellation already confirmed by the app. Existing perpetual licences retain their original access. You must not resell, redistribute, rent, sublicense, reverse engineer beyond rights granted by law, or circumvent licensing and access controls.
Updates and compatibility
Remote Rat supports the operating-system and hardware requirements stated on its product page at purchase. Updates may change or remove functionality where reasonably necessary for security, platform changes or product development. Automatic update checks use signed Sparkle metadata; installation remains a user choice.
Acceptable use
Use Remote Rat only with computers and accounts you own or are authorised to control. You are responsible for securing your devices, network and credentials and for complying with applicable law.
Service limits
Performance depends on the Mac, iPad, display topology and network. No networked software is guaranteed to be uninterrupted or error-free. Nothing in these terms excludes liability that cannot be excluded under applicable law.
Support, refunds and contact
Email support@ratsystems.uk for technical support, download recovery or a refund request. Include the checkout email but never send card details or passwords. We assess requests promptly and always honour statutory rights.
Privacy
See the Remote Rat privacy policy for how device, website and purchase data are handled.